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Job Description:

HR Project Partners is currently accepting resumes for a Ford Certified, Service Technicians on behalf of one of our Clients. HR Project Partners Inc. is currently accepting resumes from interested candidates with minimum 2 years’ experience in automotive repair or service. The ideal applicant would have experience in diesel transmissions and engines, and highly skilled with electronic diagnosis. Ford Certified is a requirement (not all certifications are required but must have some).

This position is located in Labrador City, NL. Relocation preferred, however fly-in/fly-out schedule will be considered. The positions are full-time, permeant.

Essential Job Functions:

Achieving High Standards

Principal Duties and Responsibilities:

  • Promotes dealership by presenting professional image, positive attitude, and clean work area;
  • Road tests vehicles to ensure repairs are completed properly;
  • Suggests additional work that is needed to the Service Advisor or Shop Foreman so the customer may be notified;
  • Completes service and repair assignments correctly, to pass quality inspections or test drives;
  • Collects all necessary information before requesting parts (e.g., model year, etc.);
  • Maintains sufficient personally owned tools; keeps tools in good working order;

Additional Duties and Responsibilities:

  • Notifies shop foreman and service advisor if delays are expected;
  • Maintains cleanliness of the customer's vehicle;
  • Submits all claims promptly.

Working Effectively With Others

Principal Duties and Responsibilities:

  • Promotes a productive working relationship with others;
  • Actively listens to concerns; takes action to respond to others' needs;
  • Speaks clearly, concisely, and effectively;
  • Provides clear and legible record of service completed for both customer and dealership use;
  • Has an approachable style; fosters open communication through active listening;

Additional Duties and Responsibilities:

  • Assists Service Advisors, if necessary, to explain completed repairs to a customer;
  • Assists other technicians when needed.

Handling Pressure

Principal Duties and Responsibilities:

  • Effectively handles and implements changes in Service Department;
  • Listens to and supports new ideas and approaches; adapts to change quickly;
  • Maintains composure when faced with multiple demands;
  • Meets or exceeds fiat rate time allowances;

Additional Duties and Responsibilities:

  • Successfully performs overlapping tasks.

Managing Complexity

Principal Duties and Responsibilities:

  • Prioritizes work to meet demands and customer needs;
  • Makes decisions regarding repair options; asks for assistance as necessary;
  • Completes repair orders within specified time frame and alerts appropriate personnel if delayed;

Additional Duties and Responsibilities:

  • Takes necessary steps to minimize time spent waiting for parts;
  • Coordinates with Parts Department to ensure parts are available to complete repair.

Understanding and Using Business Knowledge

Principal Duties and Responsibilities:

  • Performs preventive maintenance, cleaning, and repairs on dealership tools and equipment; ensures facility is always clean and organized;
  • Performs factory warranty repairs according to established procedures;
  • Follows all hazardous waste and safety regulations and company policies;

Additional Duties and Responsibilities:

  • Utilizes Ford-provided technical assistance (e.g., Technical Hotline, OASIS, WDS, IDS, other);
  • Stays up to date on the latest technical services through training, bulletins, campaigns, etc.;
  • Acquires necessary training as required.

Applying the Basics

Principal Duties and Responsibilities:

  • Reviews and evaluates service write-up to determine if additional information is necessary and what type of diagnosis is needed;
  • Uses computer to look up repair orders;
  • Uses manuals including diagrams as necessary to complete the repair order;
  • Properly disposes of used parts and returns unused parts to the parts counterperson;
  • Completes time ticket correctly;
  • Uses diagnostic procedure to identify the symptoms of the problem, the conditions under which they occur, the OASIS symptom codes that are appropriate for the symptoms listed as well as how often the symptoms occur;

Additional Duties and Responsibilities:

  • Follows safety rules and regulations;
  • Completes warranty repair orders according to policy;
  • Returns special tools and reference materials to their designated locations.

Education and Certification Requirements:

Education, training and/or state/national certifications should clearly demonstrate the possession of the knowledge and skills stated above.

  • Journeyperson Automotive Technician;
  • Other certifications or licenses as required by provincial law;
  • Driver's license;
  • Certification preferred in one or more of the following areas:
    • Electrical or Electronic Systems;
    • Brakes;
    • Heating and Air Conditioning;
    • Suspension and Steering;
    • Manual Drive Train and Axles;
    • Automatic Transmission and Transaxle;
    • Engine Performance;
    • Engine Repair.

Knowledge, Skills, & Attributes:

  • Possess strong written and verbal communication skills;
  • Ability to work independently with little direction;
  • Strong problem-solving skills and the ability to forecast, analyze and work under pressure;
  • Strong organizational and planning skills with the ability to manage multiple priorities;
  • Proficient in the use of MS Office Suite (Word, Excel, PowerPoint);
  • Language: English is required \ French is considered an asset.

Important Reminder:

When applying to this job posting, please only submit a PDF version of your resume. Also, be sure to include the job number.

About Us:

HR Project Partners Inc. (HRPP) is a Human Resources consulting company offering various services in Human Resources, both to individuals and to companies. One of those services is recruitment for companies on a provincial and national basis.

While HR Project Partners appreciates all applications we receive, we advise that only candidates under consideration will be contacted.

Job Overview

Posted date :
July 8, 2022
Job nature :
Full Time

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